Frequently Asked Questions

Select a question below to find the answer

What is an ingrown hair?
An ingrown hair is a hair that does not emerge from the follicle but remains embedded in the skin, usually causing inflammation. If left untreated, ingrown hairs can result in pain, itching, tenderness and in some cases, infection and permanent scarring.
What causes an ingrown hair?
Ingrown hairs can occur after hair removal when dead skin cells accumulate and form a papule as the skin heals. Hair growing in the area gets trapped under the papule and is prevented from exiting the skin, creating an ingrown hair. Irritating and unsightly ingrown hairs can occur on any part of the body.
Which product is right for me?

All Bump eRaiser products work differently and each one is designed to treat different needs:

Medi Paste: A highly concentrated spot treatment to help eliminate ingrown hairs, razor bumps and pimples.
  • Reduces redness and swelling while preventing infection.
  • Scientifically formulated with Tea Tree Oil and Vitamin A to draw out the infection rapidly without causing trauma to the skin.
  • For rapid results apply a Band-Aid over the problem area as this will speed up healing.
  • Suitable for all areas of the body.
  • Use twice a day, or as often as needed.
  • *Check with your Doctor before use if pregnant or breastfeeding.

Concentrated Serum Spray: Calms sensitive skin after all forms of hair removal.
  • Prevents ingrown hairs from developing and soothes shaving rash.
  • Formulated with natural fruit acids to help to reduce ingrown hairs by gently exfoliating skin cells that can block pores and prevent the cycle of natural hair growth.
  • Vegan friendly.
  • Suitable for all areas of the body.
  • Use after showering or when required, apply to the skin, massaging in a circular motion until fully absorbed.
  • *Check with your Doctor before use if pregnant or breastfeeding.

Triple Action Lotion: 3 in 1 ingrown hair treatment.
  • Use after hair removal as the natural extracts and actives weaken already exposed hair follicles, helping to retard hair growth.
  • With regular use, hairs may become thinner and finer, thus minimising the discomfort of hair removal and helping to reduce ingrown hairs and bumps.
  • Ideal for hairs that are coarse and strong.
  • Vegan friendly
  • Suitable for all areas of the body.
  • Apply twice daily for two weeks, preferably after a hot shower or bath, then once a day until desired results are achieved.
  • *Check with your Doctor before use if pregnant or breastfeeding.

Cool Splash: A refreshing solution to cool and soothe irritated skin after shaving and IPL/laser treatments.
  • Soothes shaving rash and prevents ingrown hairs from developing.
  • Formulated with natural fruit acids, it soothes the skin and reduces the appearance of redness.
  • Ideal for use on the face, neck and chest. Suitable for all parts of the body.
  • Recommended for use after shaving, laser and electrolysis.
  • Use as required to cool hot, red, itchy and sensitive skin symptoms that can occur after hair removal.
  • *Check with your Doctor before use if pregnant or breastfeeding.

Zesty Wash: Thoroughly cleanses the skin and removes excessive oil to prevent the occurrence of ingrown hairs, bumps and breakouts.
  • Tea Tree Oil, a natural antiseptic and anti-inflammatory, helps to reduce ingrown hairs and the irritation associated with them.
  • Infused with a refreshing and zesty blend of Orange Oil and Guarana, it purifies and boosts the skins’ energy leaving it clear and smooth.
  • Ideal for use before and after all forms of hair removal.
  • Suitable for the whole family. Can be used on the face and body.
  • Handy pump for in-shower use.
  • For best results, use with Bump eRaiser Exfoliating Mitt.
Can I use Bump eRaiser for shaving rash?
Yes! Bump eRaiser Concentrated Serum is most suited for preventing shaving rash and irritations on large areas. It also helps nourish and soothe the skin. Bump eRaiser Cool Splash is ideal for men to use to treat shaving rash on the face, neck and chest. It cools and calms the skin while treating the irritation.
Can both males and females use Bump eRaiser?
Absolutely. Bump eRaiser is designed for both males and females of all ages and is a perfect treatment for ingrown hairs, pimples, pustules and shaving rash.
How can I prevent ingrown hairs?
To help prevent ingrown hairs there are a few simple steps:
  • Use Bump eRaiser Exfoliating Mitt with Bump eRaiser Zesty Wash daily to help remove any dead skin cells.
  • Make sure the area is clean and dry before hair removal.
  • Use the Bump eRaiser product that best suits you both prior and post hair removal.
  • Using Waxaway, Caronlab or Waxxxpress hair removal waxes can reduce the chance of ingrown hairs due to the superior quality of ingredients used.
How often should I exfoliate?
Everyday! Exfoliation helps to remove dead skin cells that cause ingrown hairs by trapping them underneath the skins surface. It also improves circulation and leaves the skin feeling soft and smooth. Regular use of Bump eRaiser Exfoliating Mitt will free hair follicles and reduce the chance of ingrown hairs forming. The Mitt is also perfect for exfoliating prior to self-tanning to avoid uneven blotches.
Can Bump eRaiser be used to treat pimples or pustules?
Yes. Bump eRaiser Medi Paste is a spot solution for pimples and pustules. Apply it to the affected area once a day to reduce redness and swelling. It will draw out infection rapidly without causing trauma to the skin. Using Bump eRaiser Zesty Wash will also help to reduce pimples on the body and face as it contains Tea-Tree Oil, a natural antiseptic and anti-inflammatory which helps to cleanse and purify the skin.
Is Bump eRaiser expensive?
No! All Bump eRaiser products have a RRP $16.75AUD. By treating and preventing your ingrown hairs you won't have to worry about painful ingrown hair removal.
Where can I buy Bump eRaiser?
Check out our stockists.
What should I do if I have a reaction?
On the unlikely occasion you have a reaction to any of the Bump eRaiser products discontinue use straight away. Many factors can cause a reaction, for further information about this please contact us directly.

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